It’s great to be open and serving beer again. We’ve done everything we can to make sure our customers and staff are safe, and whilst it’s clearly quite different, we’re doing our best to make it just as great as ever.
—Are, Publican at the Chandos Arms
Guidelines for pubs
Every pub is different, and each pub owner will assess their premises and decide what’s best to ensure customers and staff are safe.
Rest assured, if your pub is open, it’s safe for it to do so.
Here are a few of the recommended safety procedures that your pub may be implementing to ensure social distancing is both possible and practised.
Groups seated indoors at one table will need to be from a maximum of two households. In outdoor areas, groups of up to six people can meet from any number of households.
Some pubs will implement table service for customers inside the pub. This allows clear social distancing, reduces the number of people in the pub, and allows for reduced contact with staff. It may be that you need to pre-book a table to ensure the pub can seat you. Standing will be allowed in outside areas.
All pubs are expected to collect contact details of their customers. It is currently up to the publican to decide how this information is collected.
In order to enable people to get around the pub safely, your publican may put a one-way system in place.
Your pub may look to reduce contact with staff as much as possible, and so may be using a contactless ordering and payment system. They may also deliver in new ways, for example to a vacant table for you to collect from. Where contactless ordering isn’t possible, you may find screens at the bar to protect staff.
Toilets are often the most restricted for space, so special rules may need to be in place for their use (for example, one in, one out). Clear guidance on these will be in place
Every pub will be different, but every pub will make it clear what their changes and rules are. It’s not just about keeping you safe, it’s about keeping pub staff safe too.
We are confident that by introducing extra measures in our pubs, led by the Government guidelines, we will ensure the safety of our guests and teams, while delivering the same great pub experience. We can guarantee our usual warm welcome, delicious food, fresh draught beer and comfortable rooms. We know for so many people, pubs play a key role in bringing communities together.